According to the Dallas Police Department’s own data, the average response time for Priority 2 calls—which include critical incidents like major traffic crashes with injuries—is approximately 91 to 94 minutes, far exceeding their internal goal of 12 minutes:

According to the Dallas Police Department’s own data, the average response time for Priority 2 calls—which include critical incidents like major traffic crashes with injuries—is approximately 91 to 94 minutes, far exceeding their internal goal of 12 minutes:

• A report notes an average response time of 91.62 minutes, compared to 68.38 minutes last year.Dallas Observer

• Another source cites an average of 91.89 minutes during January through April.Dallas News

• In a separate investigative report, NBC 5 Investigates confirms that average citywide response to Priority 2 calls hovers around 90 minutes, with certain divisions (like Northeast and Southeast) seeing 200+ minutes in March.NBC 5 Dallas-Fort Worth

All of these figures are in stark contrast to the 12-minute goal the department has set for responding to Priority 2 emergencies. The disparity underscores ongoing challenges in staffing, resource allocation, and call volume that are contributing to these extended delays.